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Become an Agent

Terms and conditions

These terms and conditions, together with the additional terms applicable to you as a MBC agent, affiliate, payment agent, shall be referred to as "the Business Terms" and constitute the entire agreement between you and MBC ("MBC", "we", "us", "our"). By becoming our agent, affiliate, payment agent, you agree to the Business Terms

Code of conduct

  1. GeneralIn cases where you are unwilling or unable to abide by our principles, we reserve the right to withdraw from our business relationship.
  2. Legal and regulatory complianceYou are responsible for making sure that you comply with any applicable laws, rules, and regulations in the countries in which you operate. These include laws relating to advertising, data protection, privacy, and social responsibility amongst others.
  3. Responsible gamingYou will help clients attain a clear understanding of the risks that apply to our services. You will explain to them that winning is never guaranteed, gambling can be addictive, and they must gamble only with money that they can afford to lose and never with borrowed funds. They should put a limit on their winnings and never gamble when they are tired or under the influence of alcohol or medication.
  4. TransparencyAny description of digital options or other descriptions of our products and services that you provide for clients should be detailed,fair, clear, and not misleading.
  5. No briberyYou must not pay or accept bribes in any form, including any benefits in kind and/or financial payments. This prohibition of bribes includes offering bribes to or accepting bribes from government officials and/or persons in positions of responsibility in the private sector.
  6. Anti-money laundering
    6.1 We do not permit our products or payment facilities to be used for facilitating money laundering, terrorist financing, or any other criminal activities.
    6.2 If you suspect that a client is using money that has been acquired dishonestly, you must inform us as soon as possible. In such cases, we may decide to conduct checks on the client’s status and background.
    6.3 If we require you to do so, you will conduct Know Your Customer (KYC) checks on clients.
  7. Conflicts of interest
    7.1 You must avoid conflicts of interest. For example, you must not compete with us, either directly or indirectly, or use the knowledge you gain as a result of your relationship with us to help anyone else compete with us.
    7.2 If an actual or potential conflict of interest arises during the course of your work, you must report it to us as soon as possible.
  8. Books and recordsYou must ensure that you fill in all records that reflect your business transactions accurately and in as much detail as required.

Communication with us

  1. You can send any general communications to [email protected].
  2. Any notices you wish to send pursuant to the Terms, or any complaints you wish to make, should be in writing and should be emailed to [email protected] as well as the email address mentioned in the previous clause.
  3. An email notice shall be presumably and sufficiently served upon the successful receipt of the email. If the email is sent on a non-business day, it shall be deemed to have been received on the next business day (Monday to Friday UTC+8).
  4. It is your responsibility to make sure that you are able to receive any emails we send you

Marketing and advertising

  1. You shall not target any clients who are below 18 years old through any marketing, advertising, and promotional activities you undertake
  2. You shall not develop and implement marketing, advertising, and promotional activities that infringe any laws, rules, regulations, or codes of practice relating to marketing, advertising, and promotional activities applicable under the authority of any regulatory body, government agency, or law enforcement authority in any of the jurisdictions in which you operate or target business.
  3. You shall not impersonate our domains or bid on, purchase, or register any keywords, search terms, or other identifiers for use in any search engine, portal, sponsored advertising service, or other search or referral services that are identical or similar to any of our trademarks or trade names that include the word ‘MBC’ or any of its variations.
  4. We do not tolerate the distribution of any irrelevant or unsolicited messages sent over the internet to a large number of users for the purposes of advertising, phishing, or spreading malware (“Spam”). If you issue, produce, forward, or otherwise distribute any form of Spam, your account may be placed under review and all funds due to you may be withheld until your account is investigated.

Account management

  1. Account opening and maintaining. To open a MBC account, you need to meet all of the following conditions:
    1.1 You have read the Terms in full and have understood the Terms.
    1.2 You are acting only for your own benefit and not for any other person or on behalf of anyone else.
    1.3 You are 18 years of age or older.
  2. Account closure
    2.1 You can close your account yourself or ask us to close it for you. However, you can only close your account and withdraw any pending funds if you do not have any open business positions and have complied with the requested Know Your Customer procedures.
    2.2 If you do not comply with these Terms, we may close your account and, where appropriate, withhold any funds accumulated in it.
    2.3 If we determine that you have engaged in inappropriate behavior, including the usage of offensive language, we reserve the right to restrict or close your account.

Know Your Customer

  1. General
    1.1 When you register for a real account, you are required to provide proof of identity (POI) to verify your age and proof of address (POA) to authenticate your account.
    1.2 We may, at our sole discretion, or as otherwise required by law, conduct appropriate Know Your Customer (KYC) procedures, for which you will need to register in full and provide us with specified documents to prove your identity, address, and financial means.
    1.3 During registration, you may need to provide your full name, address, date of birth, place of birth, country of residence, contact number, and email address.
    1.4 Depending on applicable regulations that govern your account, the KYC documentation that we shall request may include, but may not be limited to, the following:
    1.5 Proof of identity: a clear colored copy of an identity document, such as your national ID card, passport, or driving licence
    1.6 Proof of address: a formal document that contains your address, for example, your bank statement, tenancy agreement, or a utility bill
    1.7 Proof of wealth: a formal document that shows your source of funds, for example, your payslip or bank statement.
    1.8 We may suspend your account until you provide satisfactory identification information, evidence of identity and address, source of funds, and/or source of wealth.
    1.9 If any of your KYC documentation expires, we have the right to request additional non-expired KYC documentation.
    2 You agree to allow your information to be disclosed to third parties for the purposes of KYC and any other checks.
    2.1 You may also be asked to provide other documents to establish the correctness of the information provided by you to us. To verify your identity, you will usually need to provide us with the following documents or uploads:
    - A selfie
    - A clear, colored copy of a valid non-expired government-issued ID, such as a passport, driver’s licence or an ID card
    2.2 Proof of address, which is a formal document that includes your residential address. Acceptable documents may include a copy of your bank statement, electricity bill, water or gas bill, council tax bill, tax letter, landline phone bill, television services bill, home internet bill, or local authority waste disposal bill. The bill must display your full name and address. It is important to note that the utility bill should not be older than six months and the details on the bill must match the personal information you provided when opening an account with us.
    2.3 Subject to applicable regulations, we may, at our sole discretion, open an account for you before the identity verification process is complete.
    2.4 You acknowledge that in order for us to accept you as our client and allow you to utilize our services, it is essential that you provide us with all the requested information and documentation in full, in accordance with our client acceptance procedure. Additionally, we must complete all necessary internal checks to ensure compliance with applicable regulations.
    2.5 We reserve the right to exercise absolute discretion in deciding whether or not to accept your application to open an account with us. We are not obligated to provide any reasons for our decision to reject your application.
  2. Money laundering
    2.1 You shall not use MBC for the purpose of money laundering.
    2.2 Funds that originate from criminal activity shall not be accepted.
    2.3 We will report suspicious transactions to any relevant authorities.
    2.4 We have the right to suspend, block, or cancel any account through which suspected money laundering has taken place.
    2.5 We have the right to check all transactions to prevent money laundering.
  3. Fraud
    3.1 We reserve the right to block or withhold the funds in your account, and/or suspend or close your account, and/or cancel any request for a deposit, withdrawal, or refund of your funds if we know or we have reason to believe that one or more of the following cases is true:
    3.2 Your account was opened under a false or fictitious name.
    3.3 You have submitted fraudulent or tampered document(s).
    3.4 You have opened more than one MBC account.
    3.5 We may use the personal information that you provide to conduct anti-fraud checks.
    3.6 The personal information that you provide may be disclosed to identity verification, credit reference, or fraud prevention agency, which may keep a record of that information.
    3.7 You must provide us with up-to-date, accurate, and complete information; otherwise, we have the right to reject any information you provide that does not appear to us to be up-to-date, accurate, or complete or request that you correct or verify any details provided.
    3.8 We have the right to ask you for information to verify that you are following the Terms. If you do not comply with our reasonable request for information, we may close, block, or suspend your account.
    3.9 Your telephone conversations and/or electronic communications related to your use of MBC may be recorded. These recordings may be used for anti-fraud purposes in accordance with our Security and privacy policy.

Representations and warranties

  1. You affirm that you have, and will retain, any required rights, titles, and authorities to grant us any necessary rights and licenses and perform all obligations under these Business Terms.
  2. You acknowledge that you are independent of us, and that agreeing to the Terms will in no way create any partnership, joint venture, agency, franchise, sales representation, or employment relationship between us. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your website or otherwise, that would reasonably contradict anything set out in this clause.
  3. You understand that the relationship between you and us is not exclusive and that we may enter into similar relationships with any other parties.
  4. You affirm that your website(s) or promotional materials shall not contain any material that may be deemed to be defamatory, pornographic, unlawful, harmful, threatening, obscene, harassing, racially, ethnically, or otherwise objectionable, discriminatory, violent, politically sensitive, or otherwise controversial or in breach of the rights of any third party (e.g. copyright, patent, trademark, privacy, publicity, or other proprietary rights of any person or entity).
  5. You warrant that you are not aware of anything that will, or might reasonably be expected to, prevent or obstruct you from performing any of your obligations under the Terms, in the manner and at the times contemplated by these Terms.
  6. You warrant that all the information that you have provided to us during the sign-up process is true, correct, and not misleading.
  7. We provide our website on an ‘as is’ and ‘as available’ basis and give no warranty that our website will be free of errors, that any errors will be corrected, or that our website is free of any third-party interferences such as hackers or any other harmful components that arise outside of our control.
  8. We make no claims that our website will be available on an uninterrupted basis or that an error-free service will be provided. We will not be liable for the consequences of any such errors or interruptions.

Indemnity and liability

  1. You shall indemnify us and hold us harmless for any and all losses, demands, claims, damages, costs, expenses (for example, consequential losses, loss of profit, and reasonable legal costs, if applicable), and liabilities that we might suffer or incur, directly or indirectly, in consequence of your, or any of your employees’, breaches, non-performance, or non-observance of any of your obligations or warranties under the Terms.
  2. If we become aware that you are breaching any provisions set out in the Terms, in addition to any other right or remedy available to us under the Terms or any applicable law, we shall have the right to immediately revoke your privileges as the case may be. You hereby completely and irrevocably waive any rights and claims against us and release and indemnify us, any member of our group of companies, our directors, officers, shareholders, employees, or websites from any liability if we take any such action against you.
  3. You perform your services and other obligations mentioned here at your own cost and risk. We shall not be liable to you in contract, or otherwise (including liability for negligence), for any loss, whether direct or indirect, of business, revenue or profits, anticipated savings, or wasted expenditure, corruption, or destruction of data or for any indirect or consequential loss when such outcome is the consequence of your breach, non-performance, or non-observance of any of your obligations or warranties under the Terms.
  4. Only you will be responsible for the development, operation, and maintenance of your website(s) and for all materials that appear on your website(s) or posted by you on other websites. You will indemnify and hold us harmless from all claims, damages, and expenses (including attorneys’ fees without any limitation) relating to the development, operation, maintenance, and content of your website(s), or posted by you on other websites.
  5. We shall not be responsible or liable to any client as a result of your fraud, omission, negligence, misconduct, misrepresentation, or willful default, or if you breach the Terms in any other way.

Rights and obligations

  1. We shall notify you if your application is approved. Our decision is final and not subject to any appeal.
  2. You must comply with any applicable laws, rules, and regulations (including but not limited to advertising, data protection, and privacy laws, rules, and regulations) of the jurisdictions in which you operate or target business.
  3. If we ask for any information and documentation regarding your operations and competence, you shall provide them to us.
  4. If the information that you have submitted at sign-up changes in any way at any time, you shall notify us by email as soon as possible.
  5. If for any reason, including but not limited to, lack of authorisation, knowledge, expertise, experience, and time, you are no longer authorised, competent, capable, adequate, or qualified to carry out any applicable duties and obligations as set out in the Terms, you must notify us immediately.
  6. If you own or operate any websites on which you wish to make reference to our services, you shall do so with our prior written approval and in accordance with our Intellectual property rights.
  7. You must not encourage any clients whom you introduce to MBC to take out any form of loan for the sake of making deposits.
  8. You must never prepare or publish any content or place any advertisements that refer to us and your relationship with us without our prior written consent.
  9. You must never amend or change all or any part of our marketing material without our prior written consent.
  10. We may assign any or all of our rights under the Terms to a third party.
  11. You may not assign any or all of your rights under the Terms to a third party without our prior written consent.
  12. You must make sure that any historical payment records, performance figures, and any other representations you make to your clients in relation to our products and services are accurate and not misleading.
  13. You will not place bets on behalf of your clients.
  14. You will not encourage your clients to make deposits or place bets with the purpose, whether in whole or in part, express or implied, to increase your commissions.
  15. While we encourage you to be your clients’ point of contact, you should never try to control your clients.
  16. You are not permitted to become our direct client.
  17. Neither your direct relatives nor any clients controlled by you are eligible to become our clients, and you will not be entitled to any share of net revenue or any other remuneration from us in relation to such relatives or controlled clients.
  18. You will never indicate that we, or you, or any of your associates will guarantee any client’s profit or limit any client’s losses.

Payments

  1. You acknowledge that the commission you receive according to the Business Terms fully compensates you for your obligations under the Business Terms.
  2. You are responsible for the payment of your own taxes, duties, fees, or other governmental levies or charges. Any fees that we pay you in connection with any of these Terms are exclusive of any such taxes, duties, fees, or levies.
  3. You are not allowed to rebate any part of your commission payment to your clients and if it comes to our attention that you are engaged in any such action, your account shall be revoked immediately.
  4. We reserve the right to cancel, delay, or withhold payment of any commission fees to you in certain situations including a suspected breach of law or a breach of any of these Terms.
  5. We may change the commission structure at any time at our sole discretion. We endeavor to notify you when changes have been made to the commission structure.
  6. Your commission payments shall only be for bona fide clients, and we reserve the right, at our sole discretion, to disregard duplicate accounts or nominee accounts that we see as non-bona fide clients.
  7. If you engage in any manipulations of our systems and business in ways which result in any adverse, special, incidental, punitive, or consequential loss or damages to us, we may do the following in our absolute discretion:
    7.1 Refuse to pay you any commission
    7.2 Set off any commission paid or payable by us to you against any amounts held by you in any of your accounts
  8. If an error is made in the calculation of your commission, we reserve the right to correct such a calculation at any time and to reclaim any overpayment that we have made to you.

Confidentiality

  1. You acknowledge that, during the course of dealing under the Terms, you may obtain information relating to our company, subsidiaries, affiliates, clients or other third parties (the “Confidential Information”). You shall treat all such information as confidential, for example, a client’s identity, financial status, transaction performance, as well as our business plans, ideas, concepts, formats, suggestions, developments, arrangements, programs, techniques, methodologies, know-how, and equipment.
  2. You shall not produce any copies of any Confidential Information or any content that is based on the Confidential Information for personal use or distribution without our request.
  3. Confidential Information shall remain confidential even after the termination of the business relationship between you and us that is established under the Terms.
  4. You shall require all of your associates, employees, and agents not to disclose or copy any Confidential Information for any purpose except permitted under the Terms.
  5. You must not share sensitive commercial information with our competitors.
  6. If the relationship between you and us is terminated, you shall immediately return to us any documents in your possession that relate to our business.

Termination

  1. We may terminate this business relationship at any time by serving you with a notice seven days in advance of termination.
  2. If you materially breach the Terms in any way, we have the right to terminate our business relationship with you instantly and without notice.
  3. If you fail to follow the laws, rules, and regulations or codes of practice relating to marketing, advertising, and promotional activities applicable under the authority of any regulatory body of the jurisdiction(s) in which you operate or target business, we have every right to terminate our business relationship with you.
  4. We reserve the right to terminate our business relationship with you immediately and without notice to you if you commit fraud or abuse this business relationship in any way. If such fraud or abuse is detected, we shall not be liable to you for any commissions for any fraudulent sales or any sales based on abuse.
  5. Termination of the business relationship between you and us shall not violate our rights, which may have commenced on or before the date of termination.
  6. You acknowledge that upon termination, you have no claims against us whatsoever and are not entitled to any compensation or claim arising from the termination.
  7. Termination shall not overrule any breach of the Terms and shall not release you from your liability for any breach of your obligations under the Terms.

Intellectual property rights

  1. We own all intellectual property rights in, and to all, MBC businesses, information, technology, and other proprietary materials, including but not limited to the MBC website and products (including but not limited to all software, concepts, methodologies, techniques, models, templates, algorithms, trade secrets, processes, information, materials, source codes, structure, sequence, organization, images, text, graphics, illustrations, data, and know-how contained therein, all modifications, alterations, updates, upgrades, and enhancements thereof, all documentation and manuals related thereto, and all other aspects of such technology or product) or their derivatives, the name of MBC or any of its derivatives, and any other names and logos and all related product and service names, design marks and slogans, trademarks (whether registered or not) which we own or control and make available to you through our website or otherwise.
  2. Copying and distributing such materials for non-commercial purposes are allowed only with our express written permission on a limited basis, provided that each copy of the material remains intact.
  3. To copy or redistribute such materials for commercial purposes or for compensation of any kind, you must: (a) obtain our prior written permission and (b) make sure that all copies include the following notice in a clearly visible position: ‘Copyright MBC. All rights reserved.’